Effective Date: June 10, 2026 • Last Updated: June 10, 2026
Thank you for choosing CAPSCOM TECHNOLOGY PRIVATE LIMITED. We strive to provide the highest quality in academic training, computer courses, and online certification systems.
This policy is in place because access to learning materials, test portals, server resources, and seats are allocated immediately upon enrollment, which cannot be retracted or reassigned.
Specifically, the following payments are not eligible for returns or refunds under any circumstances:
Enrollment fees, course registrations, and student onboarding charges.
Purchases of digital video lecture access, downloadable pdf guides, and course sections.
Fees associated with online exams, examination entries, and certification codes.
Application fees, setup fees, and annual maintenance charges for franchises.
In cases where a technical glitch, bank network delay, or browser refresh causes a user to be charged multiple times for a single enrollment or service:
Email support within 48 hours with payment receipts.
Our accounts team checks the gateway logs and registers.
Duplicate amount is refunded to source in 5-7 business days.
Any fraudulent chargeback claims or payment disputes raised with banks without contacting our support first will result in **immediate and permanent suspension** of the student's LMS profile, exam credentials, and franchise portal access. We keep detailed transaction logs, IP tracking, and enrollment records to verify service usage.
If you have any questions or have experienced a duplicate transaction error, please reach out directly:
CAPSCOM TECHNOLOGY PRIVATE LIMITED